Global Healthcare Resource
Optometry Billing Services
Custom-tailored to match your organization's unique needs.
Optometry Medical Billing and Coding
Custom-tailored to match your organization's revenue cycle management needs.
Optometry can pose unique challenges for medical billers, as regular insurance does not typically cover vision. At Global Healthcare Resource, working within complex specialties is an essential part of our training and prepares our professionals for any revenue cycle setting. Global Healthcare Resource offers an efficient, cost-effective solution to fill any operational gap within your revenue cycle to help improve productivity and maximize ROI for your optometry business or practice.
Optometry Billing and Coding
Optometry requires a high level of specialty knowledge to ensure proper billing and coding guidelines are met. While an annual exam may fall under primary coverage, diagnoses and treatments may only be covered under a supplemental plan. Global will hire, train and manage a team of skilled professionals who work on your project exclusively and understand the nuances of optometry billing. Our trained medical coders will review records to ensure all diagnoses are coded according to strict CPT, ICD-10, HCPCS, and DRG guidelines. All coding is audited by both in-house and external compliance experts to maintain nearly perfect accuracy rates, allowing your organization to:
- Eliminate backlogs: At Global, our entire focus is coding, billing, and revenue cycle management (RCM). You can focus on what matters most while we improve your reimbursement cycle and create a more productive workflow.
- Operate within 24-hour TAT: Thanks to the time zone advantage, we can turn around claims faster than our onshore competitors.
- Improve reimbursement efficiency: More accurate filings result in faster payments for you.
- Eliminate hiring and retention challenges: We closely follow attrition trends and hire accordingly to ensure your team is fully staffed at all times.
RCM Services
Global is an end-to-end revenue cycle management firm, meaning we can plug into any step of the revenue cycle as an extension of your team. Our billers can assist with the repatative, time consuming tasks that often lead to staff overwhelm and burnout such as patient eligibility, prior authorization, A/R follow-up, and payment posting.
Call Center Services
In addition to our revenue cycle services, Global also offers patient call center solutions for our valued partners. Whether you want to build a call center from scratch or need help supporting an existing operation, Global specializes in assembling teams of highly qualified call center agents to fit your unique objectives. From our secure offices in The Philippines, our agents can perform inbound and outbound calls to help collect patient payments, field general billing questions, and perform follow-up surveys to improve patient satisfaction.
Why Use Global Healthcare Resource?
Global has been a trusted leader in revenue cycle solutions for over 25 years. Our tenured management works with clients to create customized operational procedures while overseeing hiring, training, day-to-day management, and reporting so you don't have to. Our partners get to enjoy:
- Custom Partnership: Our team will integrate with your existing processes and technologies. We have experience with most EHR systems, allowing us to hit the ground running and offer a seamless relationship.
- Global Academy: We train our staff through Global Academy, a rigorous course which educates and prepares employees for the complexities of optometry billing and coding.
- The Time Zone Difference: In most situations, we ensure 24 hour turnaround times, thanks to the Time Zone Advantage. When our partners are wrapping up their day in the United States, our teams in India and the Philippines are arriving to work ready to tackle claims while you're asleep.
Schedule a Consultation With Global Healthcare Resource Today
Global Healthcare Resource understands your organization's unique business needs and strives to meet them from day one. Let our billing and coding optometry professionals provide support so you can do more and watch your financial success and patient satisfaction grow.
Contact us today to schedule your consultation and start performing better now.
The integrity of your data is our #1 priority.
SOC 2 Type 2 Compliant.
SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.
SECURITY
The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.
AVAILABILITY
The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.
CONFIDENTIALITY
The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.
ABOUT US
Global Healthcare Resource is a full service healthcare solutions firm providing low-cost, back office functions for U.S. healthcare providers and billing companies throughout the entire revenue cycle.
CONTACT US
715 Peachtree St NE #100,
Atlanta, GA 30308
404-845-7771
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