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Global Healthcare Resource serves the revenue cycle management needs of all medical care facilities, from hospitals and hospice centers to home health and post-acute care providers. By managing the complexities of home medical billing and coding through an offshore model, our partners can focus on delivering essential care to their patients.
Post-Acute Coding & Clinical Documentation Review
Over 20 years of experience aligning the healthcare industry with cost-effective, international strategies.
Global Healthcare Resource specializes in working with post-acute care providers, hospice care facilities, and home health providers to design custom business solutions that improve coding turnaround times, clinical documentation accuracy, and navigation of CMS regulations and guidelines. Global employs over 6,000 highly-trained professionals to assist in every aspect of the revenue cycle so our clients can focus more time on providing patient care. Global's systems can integrate with any post-acute EMR, making it easy to onboard quickly.
“We partner with Global to provide ICD-10 coding and it has been a most valuable service for our clients. Global’ s team consistently provides accurate coding completed within 12 hours of submission. Our agencies report accurate coding on all submitted OASIS when the day begins each morning, completely eliminating any downtime.” - Vice President of a Home Health Technology Firm, Socorro NM.
The Global Difference:
Through our hospice billing services and other home health revenue cycle management needs, we set ourselves apart with the Global difference. Our HIPAA-compliant coders maintain a 98% accuracy rate and 24-hour turnaround times, backed by our SOC 2 Type 2 compliance and rigorous, continuous training through Global Academy.
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- Our HIPAA compliant coders maintain a 98% accuracy rate.
- With six international locations, Global can utilize its 11+ hour time difference to get a jumpstart on your project, ensuring 24-hour turnaround times.
- With access to a robust, talent-rich workforce of over 6,000, Global can quickly elevate the quality and efficiency of your back-office processes.
- Global integrates with any post-acute EMR to ensure a seamless partnership.
Our staff undergoes Global Academy, a rigorous internal training program that prepares employees for the complexities of post-acute coding and documentation review. Many of Global's coders are registered nurses and all of our Home Health and Hospice coders are BCHH-C . Additional certifications may include HCS-D, HCS-H, HCS-O and HCS-C. We can create teams to meet any agency's requirements.
>>> How cost-effective is a partnership with Global? Use our RCM Savings Calculator to find out. Click here.
98%
Coding Accuracy
Our HIPAA compliant coders maintain a 98% accuracy rate, providing consistency for optimal reimbursements.
24 Hour
Turnaround Time
Utilizing our six international locations, Global can get a jumpstart on your project to ensure 24-hour turnaround times.
6,000+
Skilled Professionals
Post-Acute employees complete up to 12 weeks of training and all Home Health & Hospice coders are BCHH-C certified.
Home Health Revenue Cycle Management Simplified
We provide a streamlined path between payer and provider.
We provide a streamlined path between payer and provider that includes pre-billing, billing, and post-billing solutions, such as:
- Benefit verification: Make sure your patients are receiving the care they deserve and are taking advantage of everything they are eligible for.
- Charge entry and claims submission: We will process all claims and make sure they are filed accordingly.
- Coding and documentation review: Every procedure and treatment has its own code. Let our coding professionals ensure all your medical records are in order.
- Payment posting: We will keep your patients informed about what they owe and when it is owed, and connect with them if they fall behind on payments.
- Patient demographic: Understanding who your patients are can help you serve them better and reach out to others who may benefit from your care.
- Accounts receivable: Our A/R services allow us to communicate with insurance companies and patients on your behalf to make sure all payments and balances are in order.
- Provider management and credentialing: Keep everyone on your staff compliant with the latest regulations without lifting a finger.
- Denial management: Claims denials can occur for a myriad of reasons. Global will navigate these situations with care and work to find a solution for all parties.
>>> How cost-effective is a partnership with Global? Use our RCM Savings Calculator to find out. Click here.
The integrity of your data is our #1 priority.
SOC 2 Type 2 Compliant.
SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.
SECURITY
The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.
AVAILABILITY
The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.
CONFIDENTIALITY
The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.