Technology Offerings & Enhancements

GlobalRev Technology Suite

Where skilled teams meet smart tech.

Global Healthcare Resource brings over 25 years of expertise in revenue cycle management, delivering cost-effective billing and patient contact solutions to healthcare organizations across the U.S. Our strength lies in the synergy between our highly skilled team of 7,000+ experienced medical billers, coders, and call center agents, and our proprietary GlobalRev Technology Suite. This powerful human-and-technology partnership fills operational gaps, replicates and enhances repetitive tasks, and drives a more efficient billing cycle.

Leveraging Opportunities for Process Improvement

The Perfect Pairing: Expert Billers + Intelligent Automation

Enhance accuracy, efficiency, and insight in AR workflows.

Automated claim allocation, call tracking, and auditing
AI-powered call transcription and note analysis
Real-time dashboards for performance and productivity
Smart analytics to track AR trends and outcomes

Ensure clean claims and avoid costly denials.

Auto-detect coding errors and suggests corrections
32,000+ rule engine for claim validation
Inconsistency alerts to improve accuracy
Streamline review for faster approvals

Turn data into actionable revenue insights.

Track claim statuses (paid, denied, pending)
Analyze denial trends and AR days
Identify opportunities for revenue growth

GlobalRev Technology Suite integrates within your unique workflows to improve processes and enhance performance by completing the following:

Eligibility & Benefits Verification (OVEB): Auto-verify patient info via portals like Availity and Navinet
Claims Status Check (OVCS): Track claims status in real-time across clearinghouses.
Pre-Authorization Automation: Speed up insurance pre-approvals, reducing care delays.
ERA/ Autopost: Process remittance advice and payment posting with precision.
Chart Data Extraction: Extract claim-relevant data directly from patient charts.
Claim Resubmission & Appeals: Automate denied claim handling for faster resolutions.
Overpayment Refunds: Streamline patient/payer refund workflows.
Patient Statements: Generate and deliver billing statements automatically.

The integrity of your data is our #1 priority.

SOC 2 Type 2 Compliant.

SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.

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SECURITY

The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.

AVAILABILITY

The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.

CONFIDENTIALITY

The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.

Global Healthcare Resource

GlobalRev
Technology Suite

Technology enhancements to accelerate and optimize your revenue cycle.