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Why Outsource Appointment Scheduling?
Outsourcing appointment scheduling opens your medical practice up to improved efficiency and increased productivity. With the Global team focusing on this one task, we can hone our actions and develop ways to enhance the scheduling process. Meanwhile, your staff can handle other day-to-day work in the office. We function as a partnership, ensuring timely communications and accurate scheduling.
Our teams have experience working with hospitals, private practices, home health services, and most other types of medical facilities. We know what goes into making one thrive, and we strive to do our part through our inbound and outbound calling services. When we are not fielding calls from people looking to make an appointment with your business, we will place our own calls to existing patients, confirming appointments and ensuring everything is prepared for the day of your meeting.
The integrity of your data is our #1 priority.
SOC 2 Type 2 Compliant.
SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.
SECURITY
The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.
AVAILABILITY
The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.
CONFIDENTIALITY
The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.