Revenue Cycle & Patient Call Center Solutions 

“I’d tell Global I need three more people for prior authorizations, and they would have three highly qualified professionals in place within 48 hours. Global was very flexible, especially when we saw shifts in our workloads.”

“Having offshore involvement is a huge benefit. I would highly suggest exploring this to augment your existing patient call center, save costs, and grow your business.”

“Global employees were up and running almost immediately upon signing the contract. The only thing they had to train on was our system. They already had people who knew how to work all the insurance claims. That was very helpful.”

“We have more than 100 clients, and we enter about $32 million in charges a month. Global helps us drill down into root causes of denials and rejections by client. Is it a billing error? Coding error? Problem with eligibility?…

“What Global does really well is read through all of the documentation and look for any opportunity to assign the most specific codes for the visit; this, in turn, helps us increase our own revenue.”