In 2014, Global expanded its call centers to Manila to deliver a state-of-the-art operation center that offers Provider and Payer clients an affordable, effective and flexible alternative to back office processes.
To ensure business continuity and disaster recovery capabilities, we partner with multiple vendors for our telecommunications structure. Global also hosts remote access servers onsite for our clients’ billing systems upon request.
The Philippines is a strategic hub for the Association of Southeast Asian Nations (ASEAN) with a business friendly regulatory environment. Metro Manila is the political, cultural, social, educational, financial, commercial and industrial center of the Philippines, housing nearly 25 million people within its fast growing and cosmopolitan city limits. Formerly a U.S. territory, the country was granted its sovereignty in 1946, but a strong natural affinity with our culture still lingers today.