Our Team

Global Healthcare Resource TeamAt Global, we understand career and development plans are an essential part of enhancing customer experience. That’s why we offer opportunities for additional training in project management, specific medical knowledge, RCM, leadership development and technical skills enhancement.

All new staff members undergo extensive training:

  • Stage I New Hire Training (Foundational training in U.S. healthcare)
  • Stage II New Hire Training (On the job training)
  • Client specific training
  • Language, voice and accent training
  • And much more …

With a workforce of more than 3,100 we recognize people as a key asset and consistently strive to hire world class team members who work efficiently to help grow our providers’ businesses. Our varied and dedicated team of specialists have expertise in billing, coding, practice administration and management, operations and development. From our senior managers to our administrative staffers, each member of the Global team is equipped with knowledge, experience and commitment.

We’re proud to be widely regarded for operational excellence and for being a great place to work. We know you’ll be proud to be a part of the Global team too.


Our team is led by:

Vishal Jain


Corporate visionary Vishal Jain brings his finely honed business acumen and driven management style to U.S. soil with the American launch of his already successful endeavor, Global Healthcare Resource.

Since 1999, Global has been a leading international provider of offshore billing support services to the Healthcare sector in the United States and abroad.

With Jain at the helm as President and Managing Director, Global has grown to more than 2000 employees worldwide.

Read more: Vishal Jain

Phillip Peacock

Corporate Vice President

Atlanta-based Corporate Vice President, Phillip Peacock, has over 20 years’ experience in the healthcare outsourcing sector.

Currently, Peacock is applying his expansion solutions to Global’s sales, marketing and support offices worldwide while continuing the company’s international development. Peacock joined Global Healthcare Resource in early 2007.

As a specialist in healthcare services outsourcing, Peacock has a distinguished record for designing and implementing sales and marketing strategies in addition to brand management. Peacock provides superior operational support for several successful healthcare service companies around the country.

Read more: Phillip Peacock

Carey Brooks

Vice President - US Operations

Carey Brooks brings Global Healthcare Resource over 18 years of healthcare services expertise, specifically in the area of Revenue Cycle Management including domestic as well as offshore outsourcing. Carey began her career at GroupOne Healthsource where she coordinated the transition of strategic business units of Health Providers focusing on business process management and outsourcing.

Read more: Carey Brooks

Regional Development:

Anand Rajagopalan

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888.249.2958 (ext 802)